Our vision is that all newcomer citizens of Waterford and the southeast are resourced to live and integrate in a society where they feel welcome, accepted, fully equal and can make a valuable contribution towards an effective, harmonious society which prides itself of diversity and multiculturalism.
With the assistance of our dedicated volunteers and a small but highly committed staff, we work with other organisations and partners to maximize resources and provide the best service possible to Migrants in Waterford and the Southeast.
Who We Assist
We have served over 5,000 Refugees, Asylum Seekers and other Migrants in the southeast since our establishment in 2006.
A Refugee is a person who meets the eligibility criteria under the applicable refugee definition, as provided by international or regional refugee instruments, under the UNHCR mandate and/or in National legislation. Any person who is persecuted as a result of political unrest, war, religious affiliation, reasons of race, environmental disasters or human trafficking, is outside the country of nationality and is unable to avail of the protection of that country or unwilling to return to it is considered a Refugee.
An Asylum Seeker is an individual who has crossed an international border and is seeking international protection. In countries with individualised procedures, an Asylum Seeker is someone whose claim for asylum has not yet been finally decided by the country in which he or she has submitted it. Not every Asylum Seeker will ultimately be recognised as a Refugee, but every Refugee is initially an Asylum Seeker. They do not have permissions to work in the country of refuge until they have received full Refugee status.
There is no internationally recognised definition of Migrants. The International Federation of Red Cross and Red Crescent Societies’ policy on migration describes Migrants as people who leave or flee their places of habitual residence to go to a new place, across international borders or within their own state, to seek better or safer perspectives. Migration can be forced or voluntary, although Asylum Seekers and Refugees often travel alongside Migrants in ‘mixed flows’, they have specific needs and are protected by a specific legal framework.
Our Services
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Includes supports to individuals and families living in Direct Provision Centres and to those who are furthest removed from accessing services. Remote supports are person-centred and identified through evidence based needs.
Supports include access to basic skills such as English Language Learning through a range of levels to increase opportunity to engage in employment and integration opportunities. We also provide training in Human Rights and Social Enterprise Opportunities.
Since 2013 we have been engaged in providing supports for Roma communities under our Vulnerable Immigrants banner in association with HSE Social Inclusion Southeast & Waterford Roma Interagency Group.
- Informing Policy, Procedures & Best Practice
- Professionalisation of Work Standards & Ethics
- Information (Workshop & Session based)
- Advocacy through Outreach Supports
- Integration through Programmes
- Legal Services through Referrals
- Research & Development
- Community Development Principles
- Human Rights based Approaches
Waterford Integration Services CLG
We rely on the generosity of the general public to keep us running











Enterprise House,
New Street,
Waterford
X91 YN7X
Charity Number: 14748
Phone: 051 844538
Email: info@integrationandsupportunit.ie
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